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Shipping

General Information

Please open your package carefully!  Do not use scissors to open the packaging. We are not responsible for any damages caused by your method of opening the package.

We aim to provide quick shipping turnaround on all orders with same being shipped within 2 business days from order submission for in stock items. 


Items on pre-order will be shipped within 2-3 business days (max) upon receipt from the manufacturer.

Orders that contain both in-stock items and pre-ordered items will be held until the order is complete and ready for shipping.   Should you wish to receive your in-stock items ahead of time please submit orders separately.  Multiple shipping events of one order will result in multiple shipping fees.


In the event of a major sale period or statutory holiday our shipping time frame is extended to approximately 3-4 days.

We believe in recycling as much as we can here at Lollypop Kids so your order may ship in a reused box or packaging.  Our standard packaging material are polymailers by EcoEnclose produced of 88% recycled material.


Shipping to destinations deemed remote and/or of heavy and/or of oversized orders will be subject to additional shipping fees outside of our standard terms stated below.  The additional shipping cost will be invoiced to you directly prior to shipping. 

Areas deemed remote by Canada Post can be found here.  Our free shipping order threshold does not apply for remote locations.


Local Delivery

This option is available to residents of Burlington, Oakville and Waterdown.  Delivery date and time will be subject to availability, however, every effort will be made to ensure your order is delivered within 48 hours of purchase. 
Packages that fit will be left in your mailbox otherwise it will be left on your doorstep unless alternate arrangements have been made and agreed upon before hand.

If you are outside of our local delivery zone but wish to meet within our borders to pick up your order we can arrange a mutually agreed upon time.  Send us an email or Facebook message to arrange.

Please note that orders submitted with the free local delivery option but cannot be delivered locally will be invoiced the applicable shipping rate prior to sending. 



Canada

* Orders $149.99 and under are a flat fee of $11.95

* Orders $150.00 and over qualify for FREE shipping

$100 insurance will be included with each tracked shipment.  Should you wish to add additional insurance on your order if same is above $100 value and/or wish to add on a "signature required" service please contact us to arrange same.  We will provide you with a separate invoice via PayPal to cover these additional incurred fees.

 

USA

Flat Rate: $20

Orders $200+ ship free!

$100 insurance will be included with each tracked shipment.  Should you wish to add additional insurance on your order if same is above $100 value and/or wish to add on a "signature required" service please contact us to arrange same.  We will provide you with a separate invoice via PayPal to cover these additional incurred fees.

 



All orders are shipped via Canada Post expedited service and will include tracking unless otherwise indicated.